Would you like to develop your knowledge around cash management services and get closer to the world of banking? We are now looking for a Process Officer/Process Specialist to join our department and help us create an open and friendly environment at our office in Łódź.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.
About this opportunity
Welcome to the Cash Management Operations team. We add value by delivering great experience to our customers by operating the manual processes related to Cash Management with high quality and efficiency. As the Process Officer/Process Specialist, you’ll play a valuable role in operating and enabling Nordea’s customers to use our services with main focus on cross border payments.
What you’ll be doing:
- Take responsibility for daily processes in area of Cash Management in International Payments team
- Show proactive approach, implement improvement to the processes and have full understanding of the process and awareness of process dependencies
- Proactively foresee threats, recognize root causes, solve problems and set up solutions in order to reduce operational risks in daily work
- Cooperate with stakeholders and retained teams situated in Sweden
- Possess, exchange and expand knowledge to increase the level of process performance and be a trainer for others
You’ll join an experienced team which focuses its attention on creating great customer experiences by fulfilling all our customer's needs in a timely manner, as well as with great satisfaction. The role is based in Lodz.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
- Are keen on to sharing your knowledge within the Banking sector and to collaborate with different stakeholders across Nordic countries and Poland
- Are focused on working in a team, learning new tasks and get motivated by working in a changing international environment
Your experience and background:
- English spoken and written on a professional level is a must
- Experience in banking/bank office/BPO of minimum 2 years
- Analytical mind
- SWIFT knowledge is an asset
If this sounds like you, get in touch!
Submit your application no later than 10 February 2020.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.
The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf
We reserve the right to reply only to selected applications.
