Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- University degree in Business Administration, Business Informatics, or comparable subjects
- Fluent English (written and spoken)
- Fluent German (written and spoken)
- Extensive relevant international working experience in the shared service industry in multinational organizations in Procurement area
- Knowledge of process automation tools and concepts
- Competence in innovation management and KPI-methods
- Competence in standardization methods, tools and process management
- Experience in process transition will be an asset
- Excellent communication and co-operation skills
- Ability to lead or collaborate in job related projects
- Strong negotiation skills
- Willingness to travel
Responsibilities:
- Define delivery model according to target costs (make or buy by process)
- Define location Strategy & policies
- Align process strategy (with process owner)
- Conduct cost and performance benchmarking
- Define knowledge management capability
- Define organizational set-up for all location (including key job profiles)
- Define consumer experience
- Plan transition and transformation
- Assess & validate requirements
- Define input, output and interfaces with process owner and line manager
- Forecast volume of customer/ consumer requests
- Plan capacities & resources
- Define scope of work
We offer:
- Unique opportunity to participate in interesting international projects
- Key role in the company transformation and introduction of new processes
- Challenging and rewarding job within a dynamically growing and prospective multinational organization Attractive benefits and bonus package
- Opportunities for further professional development