Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
Procurement Service Desk Specialist English Speaker
Place of work: Kraków
Ref. no Praca/PSDSpec/Eng/KRK
Position purpose
Currently we are looking for candidates, who are ready to travel to the US and European countries and take active part in the transition and later on in the delivery of Operational and Tactical Procurement services.
Job description
- Receives and reviews procurement system service requests (resolution of vendor and customer queries, Master Data requests, Catalog management)
- Escalation point for complex queries
- Files documents according to procedures for audit purposes.
- Continually strives to identify opportunities to simplify, standardize and improve processes.
- Proactively shares knowledge and best practices.
- Continually seeks out ways to improve Client satisfaction.
Candidate’s profile
- University or college degree
- Minimum 2 years of relevant experience, out of which some in Procurement or AP
- Fluent oral and written skills in English
- Working SAP and e-procurement tools knowledge
- Good computer literacy, easily learns new applications
- Very good customer service skills and Client-focus attitude.
- Strong communication and interpersonal skills
- Good analytical and problem solving skills, attention to detail
- Ability to work under pressure
- Well organized and able to prioritize tasks
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere
