About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Senior HR Process Automation Specialist
Place of work: Krakow
Ref. no Małopolskie > Krakow
Position purpose
Provide service to the client according to SLA, agreed level of KPI and contracted services as well as support assigned HRO Team in HR automation area.
Main accountabilities
- Designing of new automation solutions for HR department;
- Testing the new tools created for HR department;
- Updating automation solutions used in HR processes;
- Supporting the Client within the area of improvements;
- Providing trainings (via email and phone) for users of the applications;
- Coordinating the calls with a Client to ensure the best solutions and enhance the relationship with the Clients;
- Preparing the reports for the Manager and Client;
- Tracking all the changes in the systems.
Requirements
- At least 2 years of experience in developing the processes;
- Good knowledge of VBA and Macro Creation in Microsoft Excel;
- Experience in presenting the solutions and ideas for the Clients / Managers;
- Highly customer services and improvement focused mentality;
- Very good analytical skills;
- Willingness to take over responsibility and work independently.
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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