Service Operations Officer – Transition Project

Nordea Bank Abp SA Oddział w Polsce

Łódź

14 dni temu

Service Operations Officer – Transition Project
Łódź

Would you like to be part of an exciting new project entailing transferring knowledge from the Nordics and building up a new team of specialists responsible for a close cooperation with our front office stakeholders? If so, we have a great opportunity for you. 


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

 

About this opportunity

 

We add value by ensuring that our stakeholders are satisfied with the level of services we provide towards them and we ensure that all issues are closed in due time. As the Service Operations Officer you’ll play a valuable role in governance and realization of our Nordea assets.

 

 What you’ll be doing:

  • Communicating with numerous stakeholders to resolve any arising issues
  • Resolving discrepancies in cash and securities 
  • Analysing any errors and their root cause
  • Verifying correctness of the received assets
  • Participating in the projects related to the team’s capability

You’ll join a fun, collaborative and dynamic team. The role is based in Lodz.

 

Who you are

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

 

To succeed in this role, we believe that you:

  • Have an analytical mindset and a drive to deliver in accordance with short deadlines
  • Have strong communication skills, enabling effective professional communication in an English language
  • Possess strong interest in the securities areas
  • Are a strong team player with a flexible and an open-minded mind-set
  • Can work under the pressure
  • Are available to travel to the Denmark or Sweden for up to 6 months for the training purposes

Your experience and background:

  • At least 2/3 years of experience in banking industry specifically in the area of securities or any other back office processes
  • Experience in an international environment
  • University degree in fields of banking, finance, mathematics or any similar fields

If this sounds like you, get in touch!

 

Next steps

Submit your application no later than 2 April 2020.

 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

 

In accordance with art. 13 par. 1 and par. 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GPDR’ I inform that:

  1. The Administrator of your personal data is Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź, hereinafter referred to as the company
  2. Data Protection Officer in the company is Esa Kainulainen, e-mail: dataprotectionoffice@nordea.com
  3. Applications for specific positions are kept for two years after the recruitment process has ended. Open applications to our candidate database are kept for six months, after which they will automatically be deleted, unless you choose to renew your application. We will send you an e-mail reminder before the six months have passed and ask if you would like to renew your application. You may request an open application to be deleted at any time.
  4. For e-mail notifications of new positions via our Job Agent, the personal data you submit is kept until you choose to unsubscribe from the service..
  5. Your personal data will not be shared with other recipients.
  6. Your personal data will not be shared with third countries.
  7. You have a right to access your personal data and the right to rectify, delete, limit processing, the right to object, the right to withdraw consent at any time without affecting the legality of processing, which was made based on consent before its withdrawal.
  8. You have a right to lodge a complaint with the supervisory body when you feel that the processing of personal data violates the provisions of the general regulation on the protection of personal data of April 27, 2016.
  9. Providing your personal data is voluntary, but necessary to conduct the recruitment process. Failure to provide personal data necessary to conduct the recruitment process, in particular personal data specified in the art. 221 § 1 of the Labor Code from June 26, 1974 (Journal of Laws 2019.1040 i.e. from June 6, 2019) will cause the application to be left without recognition by the Administrator.
  10. Your personal data will not be processed in an automated way, including the form of profiling.

These rights mentioned in the point 6 and 7 can be executed at any time by submitting a written declaration, in person or by sending correspondence to the address of Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmigłego 20, 93-281 or by e-mail: dataprotectionoffice@nordea.com

We reserve the right to reply only to selected applications.


Poznaj

Nordea Bank Abp SA Oddział w Polsce

O firmie

Nordea jest największą skandynawską instytucją finansową. Zatrudnia 32 000 osób na całym świecie. Obecna jest w Danii, Norwegii, Szwecji, Finlandii, Polsce, Estonii oraz w wybranych miastach na świecie, gdzie ma swoje biura reprezentacyjne – w Nowym Jorku czy Pekinie.

Nordea Bank Abp SA Oddział w Polsce to dwa piony: IT, zlokalizowany w Trójmieście i Warszawie oraz Centrum Operacyjne z siedzibą w Łodzi. W maju 2019 roku liczba zatrudnionych osób w Polsce przekroczyła 4000, a w samej Łodzi 2300 pracowników, co daje Nordei status jednego z największych łódzkich pracodawców. Cztery biura znajdują się w ścisłym centrum Łodzi: na al. Śmigłego Rydza, dwa biurowce przy al. Piłsudskiego oraz najnowszy - w Red Tower.

Nordea planuje dalszy wzrost zatrudnienia. Wśród poszukiwanych kandydatów są zarówno absolwenci studiów wyższych rozpoczynający swoją ścieżkę kariery, jak i eksperci o ugruntowanej wiedzy finansowej i informatycznej.

Nordea zdobywa serca kandydatów skandynawską kulturą pracy, opartą na zaufaniu, swobodzie działania i nieformalnej atmosferze. Dba o relacje organizując kwartalne wyjścia integracyjne w zespołach oraz dwa razy do roku – Summer oraz Winter party.