Consultant position within Windows Enterprise Architecture (WEA) which is responsible for providing technical consulting in the area of system requirements, server sizing, and server provisioning. This position is responsible for interfacing with customers within both IT and the businesses, as well as IP hardware and software vendors. This position also participates in projects which require Windows Server solutions.
A great opportunity to work in a dynamic, multinational environment with a variety of IT services, partnering with stakeholders in the US and EMEA region. You will take an active role in vendor management processes responsible for server infrastructure provisioning as well as having a chance to contribute to ongoing projects and enhancements.
- Provide consultation to customers requesting information about application and/or data hosting on Windows servers
- Answer requests via USD tickets in the WEA queue, via email and via phone calls
- Participate in assigned projects in which Windows servers are the hosting platform
- Translate system requirements into the correct size and number of virtual instances or physical servers
- Provision virtual instances and servers for customers
- Execute the internal IP USD workflow process to commission, redeploy, or decommission servers
- Update the server database with all information so as to maintain an accurate information repository about the physical servers and virtual instances
- Manage project assignments efficiently
- Serve as WEA’s customer interface to projects at all PDP phases
- Determine project requirements and suggest realistic completion date objectives, subject to Team Lead review and approval.
- Continuously improve the efficiency of the information sharing, PDP, and server provisioning process
- Minimal travel may be necessary
- At least three years’ of Information Technology experience, preferably in the Windows server operating system environment
- A Bachelor’s degree is strongly preferred
- Experience in vendor management
- Excellence in internal and external customer communication
- Fluency in English
If you are excited about this role, please send us your application with a statement below.
Please make sure to inform your manager before you apply for the position.
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