At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.
In Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
Tech Solutions Specialist FRENCH will be responsible for establishing a new service specifically dedicated to client’s high profile & critical programs. The team will be supporting EMEA based clients / customers and therefore native level (spoken & written) is essential.
- Opportunity to be part of a rapidly expanding global organization,
- Pleasant and inspiring working atmosphere in the office,
- Professional development and clear career path,
- Full equipment and paid training provided from the first day of work
- Training & development opportunities,
- Employee volunteering programs and opportunities,
- Bicycle parking,
- Inclusion and diversity in practice,
- Employee referral program in place,
- Reduce, reuse, recycle facility for a better and happier Earth and all of us,
- Competitive salary with extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits.
- Communicate with advertisers and internal sales and services teams via phone, email, chat as needed,
- Perform and verify the implementation of web based products with customers,
- Give guidance, support, and train customers on how to use the products,
- Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed,
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures,
- In progress case handling to meet business requirements.
- Capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process,
- Strong communication, customer service, relationship management and support skills,
- Basic understanding of internet technologies,
- Good research and self-learning skills,
- Online marketing experience (Google Analytics/Google Ads) would be a plus,
- Ability to adhere to internal policies and adapt to changes,
- Outstanding organizational and time management skills,
- Ability to document and update the details of communication with the customer in a timely and precise manner,
- Facility to work in a team environment and willingness to help team members.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.