Technical Support Engineer
Miejsce pracy: Kraków
International company offering services and solutions for business embracive computer network security, software infrastructure and data storage is looking for Technical Support Engineer in Cracow.
The ideal candidate should be interested in networking, security, Linux and technical stuff. You will be a part of EMEA support team with fluent English and German, Spanish or French.
Responsibilities:
- Provide second and third line technical support to our German, Spanish and French customers
- Resolve incidents from our customers and partners
- Solve complicated errors
- Development concurrently priority issues
- Development technical skills
Required qualifications:
- Experience in network support
- Excellent customer service skills
- Knowledge of basic networking protocols
- Knowledge of TCP/IP, routing, switching and related protocols
- Knowledge of network environments and topologies
- Fluent Engish and German, Spanish or French
Nice to have:
- Experience of NetApp products
- Administration and installation of Windows and Linux based devices and networks
- Experience in technical support department
We offer:
- Contract of employment
- Parking spot
- Technical trainings
- Multisport card
- Private health care
- Bonus at the end of the year