We are Amsterdam Standard, the software house with a team of skilled, experienced and passionate developers. We manage and develop mobile and web projects. Hard-working, fun making, constantly striving to improve ourselves and get results.
Are you interested in joining our team?
To our office in Wroclaw we are looking for:
Technical Support Engineer
Miejsce pracy: Kraków
We expect you to have:
- experience as a software support field,
- internal daily support,
- resolving problems data security, application-wide implications with internal requests,
- effectively reports and assists in debugging with Development Team,
- proactive system checks, daily progress reports,
- periodic control and maintenance processes,
- process optimizations and automations,
- creating and preparing documentation and reports about processes,
- excellent verbal and written communications skills of English,
- excellent analytical and problem-solving skills,
- attention to details,
- ability to work efficiently in an international team.
You will get extra points for:
- experience in working with SaaS platforms.
What do we offer:
- being a part of a great team of skilled, experienced and passionate developers where your opinion matters,
- we will co-finance your conference and training attendances,
- possibility to attend English classes,
- we care about your work-life balance - flexible working hours and remote work are possible,
- excellent work atmosphere – many unforgettable parties, table football, and Pizza Fridays :-)
- last, but not least: health care, multisport, fresh fruit and much more!
How do we work?
- our codebase is hosted on BitBucket/GitHub,
- we manage our projects using Jira,
- we work in Scrum when it makes sense,
- 8/10 projects are hosted on Amazon or Azure,
- we track live environment issues using Sentry,
- we use Prometheus/ELK/Grafana for more advanced monitoring,
- we deploy new projects using Docker,
- we use our own infrastructure with Rancher cluster installed for internal development & testing,
- we use Slack for daily communication & Skype/hangouts/appear.in for video calls,
- you can check out our know-how & other nice stuff in our company's wiki,
- we analyze the code we make using SonarQube,
- we use LDAP management for accessing our internal tools,
- we have our own Synology NAS for file sharing,
- sometimes (when you're waiting for your client's feedback ;-)) we develop our internal projects or skills with the cutting-edge technologies (ECMA6, Redshift, EMR, pipeline, Lambda, PHP 7.x, Python 3.6, ReactJS, Angular, etc.).