Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector
For our client who is a leading AI technology company (known as the developer some of the first "smart detection" artificial intelligence on wireless cameras) we are looking for a natural, detail-oriented problem-solver that speaks English.
START ON 05th of September!
You can work in remote, but if you would like to move to Szczecin and to work from our office, we will be offering you the relocation package, isn't that great? :)
You're perfect for the role if you:
- love to help customers
- are curious, solution-oriented and enjoy learning
- You like being part of a team, but are also able to work independently
- ability to speak Italian on C1 level and English B1
- Good to have: at least one year of customer support experience
During your daily tasks you will:
- deal with connectivity issues and other technical related issues that the devices might encounter (via incoming phone calls/chats and emails)
- support and assist the customers in the matters related to their account (you do not sell directly, you are the point of consultation)
- In this team we work 5 days per week, Monday till Friday, 10:00-18:30 (one hour of break included)
We are offering:
- job contract
- training and development programs
- medical services
- private medical care (Luxmed)
- group insurance program, sports and leisure program (Multisport)
- a very dynamic and international work environment with plenty of career opportunities
- social activities, events and celebrations
- multinational environment