Technical Support Specialist
Workplace: Łódź
Nr ref.: PL71820092_E1
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.
Tasks:
- Provide internal and external technical expertise and counsel relating to company products and their marketability.
- Participate in sales programs to sell company products and services and provide customers with engineering expertise relative to specific product lines.
- Serve as liaison to the factory as well as our Front End Sales organization.
- Serve multiple market channels such as ABB Front End Sales, manufacturing representatives, original equipment manufacturers and end-users.
- Coordinate pricing to a variety of channels to ensure comparable opportunity for success.
- Interpret complex specifications, schematics and other documents accurately.
- Host customer visits for the purpose of training, order execution and promotion.
- Research and analyze data to identify trends, issues and other relevant information.
- Provide support or recommendations for campaign strategies and related communications.
- Maintain a competitor information system that provides rapid, up-to-date information for short and long term planning.
- Develop competitor analysis containing key activities and statistics.
- Manage the proposal tracking system, including system updates, maintenance and report generation to ensure timely and effective responses to customers as well as effective coordination of proposal elements offered concurrently to different customers.
- Perform a variety of other duties such as conducting survey, coordinating forecasts and analyzing market research questionnaires.
Key requirements:
- Higher technical degree (Electrical Engineering preferred).
- Experience in area of sales, marketing, tendering or project will be advantage.
- Experience with Power Products and electrical engineering knowledge will be a plus.
- Good command of written & spoken English.
- Strong interpersonal & communication skills.
- Proficiency with technical tools such as MS-Office.
- Analytical & Systematical thinking.
- Driving license cat. B.
We offer:
- Interesting work in a company focused on innovative solutions and modern technologies.
- Possibility of development and raising professional qualifications.
- Package of non-wage benefits.
- Nice atmosphere and partnership relations at work.