Contact Center Representative with Czech

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For one of our Client we are currently looking for Candidates interested in the field of Customer Service.

At the position of Contact Center Representative you will be responsible for responding to queries and providing support for website and application users. You will be answering Client’s questions and solving their problems via chat, email, social media and phone. Although your role will be to support mainly Czech speaking Clients, English language at C1 level is a must.

We are looking for Candidates which are communicative and able to work under pressure of time. Czech and English language skills as well as experience in Client Service oriented area are also required. Flexibility and openness for full time work (40h/week, standard working hours- 9am-5pm, few times a month- 5pm-1am), sometimes also during the weekend are a must.

Our Client offers interesting scope of duties, trainings and opportunities of development. If you are looking for challenges and American company- do not hesitate and apply!