Customer Advisor with Serbian
Miejsce pracy: Warszawa
Job description:
- Providing high-quality customer service via phone, email, chat, and social media
- Assisting with product information and resolving technical issues
- Initiating and managing Xiaomi device repair processes
- Adhering to detailed project guidelines and maintaining high service standards
- Supporting team goals and contributing to a positive workplace environment
Requirements:
- Knowledge of Serbian - C1 level and English - B1 level
- Basic computer skills (Windows environment)
- Problem-solving and communication skills
- Ability to learn quickly and memorize technical information
Nice to have:
- Polish language knowledge - B1 level
We offer:
- Performance bonus
- Hybrid work model: The first month in the office, then hybrid work (70% in the office, 30% remote)
- 2 weeks of comprehensive in-office training
- Private LuxMed healthcare
- MyBenefit with a monthly budget
- Life insurance
- MultiSport
- Fruit on Wednesdays
- Pizza Days!
- Development opportunities through coaching and skill development sessions
- Supportive team environment
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.