Customer Care Representative with German
Wrocław
Customer Care Representative with German
Wrocław
Nr Ref.: 1045723
Wrocław
Nr Ref.: 1045723
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our Client, successful international company located in Wroclaw we are looking to recruit Customer Care Representative with German language and knowledge of SAP.
Main responsibilities within the role will include dealing with sales orders in SAP system for company’s products and services. Customers’ purchase orders may be submitted via different channels: phone, fax, e-mail or other online channels. Providing phone and email assistance to both customers and sales team on all matters related to order status, quotations, shipping dates, and billings.
You will be also responsible for invoicing customers basing on data in CRM system as well as logging all orders and logistics complaints from customers.
We require you to have fluent knowledge of German and good of English languages, previous experience with SAP or other ERP system, experience with order taking and/or billing, ability to multi-task and work in a fast paced environment as well as ability to learn quickly and resolve customer inquiries. Experience with CRM systems or knowledge of Dutch language will be an asset.
Our Client offers stable, long-term agreement, attractive working conditions, including a competitive remuneration package, private healthcare, employees' benefits, trainings (in Poland and Germany) and the possibility to participate in an international project.
Please note, that we will contact only selected candidates.
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