Customer Service Administrator
Warszawa
PFKW15324
For our Client, one of leading toy manufacturing companies, we are currently looking for an experienced Candidate for the position of Customer Service Administrator for a fixed term 12 months replacement contract.
Opis stanowiska / Job description:
- Building and sustaining positive working relationship with customers
- Key account customer service for TESCO
- Orders and claims management
- Issuing credit and debit notes
- Daily shipment release forecasting and controlling of forecast fulfillment
- Preparing reports and analysis
- Close cooperation with Customer Service teams in the region
- Remotely supporting Customer Service Representatives in the region during their short period absences
- Close cooperation with Planning, Sales, Marketing and Finance teams
- Key account customer service for TESCO
- Orders and claims management
- Issuing credit and debit notes
- Daily shipment release forecasting and controlling of forecast fulfillment
- Preparing reports and analysis
- Close cooperation with Customer Service teams in the region
- Remotely supporting Customer Service Representatives in the region during their short period absences
- Close cooperation with Planning, Sales, Marketing and Finance teams
Kogo szukamy / Profile description:
- Two years experience on a similar position
- Fluent level of English and Polish
- Working experience in JD Edwards, SAP, Oracle or other ERP system is a must
- Knowledle of iSeries (ISIS)/AS400 system will be an asset
- Very good knowledge of MS Office (especially MS Excel)
- Excellent interpersonal and communication skills, team-player
- Accuracy, precision and self-organization
- Energy, dynamism and positive attitude
- Fluent level of English and Polish
- Working experience in JD Edwards, SAP, Oracle or other ERP system is a must
- Knowledle of iSeries (ISIS)/AS400 system will be an asset
- Very good knowledge of MS Office (especially MS Excel)
- Excellent interpersonal and communication skills, team-player
- Accuracy, precision and self-organization
- Energy, dynamism and positive attitude
Jak aplikować / How to apply: