Customer Service Agent with German or Dutch/ European languages

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Our client is internationally recognized company. We are currently looking for Candidates with German or Dutch language. Any other European language fluency would be an asset- we have various open roles with French, Italian, Hungarian, Slovak, Czech and many more.

While working at the position of Customer Support, you will be responsible for handling calls, emails and chat requests from customers, making the basic pre-sales and providing customer satisfaction by helping them with orders and delivers. Your role will be to deliver support and service, all time ensuring all customer queries are resolved to their satisfaction.

An ideal Candidate needs to have excellent communication skills and fluency in English and German or Dutch. Any other European language will be taken into consideration. We are looking for a team player with high level of motivation. We are open for both- experienced Candidates as well as fresh Graduates seeking for first work experiences. We are looking for flexible and motivated to gain knowledge of client service area.

Our Client offers attractive salary and benefits package, including private medical care, Multisport and flex-benefits vouchers. Fully paid training time, language courses and a unique opportunity to work in multinational environment are also provided. We are open for part-timers (30 instead of 40 hours/week). What is more, you will have a unique opportunity to work with more than 1 language.

Please note that salary which would be finally offered depends on your experience, interpersonal competencies, language skills and final interview feedback.