At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Our 160,000 people around the globe are redefining the way brands connect with their customers – 8 million times each day.
Since 2004, Sitel Polska has been actively providing multilingual services for well-known international corporations and clients. Thanks to our open and excellent cooperation, world-class service and the experience of our employees, our clients are always successful. In Poland, we operate in several locations, constantly taking care of the comfort of our employees and evolving their experience.
Over 90% of our managers spread their wings with us starting their careers as CSPs. Today they are the leaders of Sitel Polska.
Join us!
Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
We are looking for candidates for the position of:
Customer Service Professional – Dutch Speaker
Location: Warsaw, Mokotów / w@h
On this position you will be responsible for technical telephone and mail administrative/logistical support to Dutch speaking customers, support to users of global brand IT equipment.
It is worth joining us:
- Internal promotion opportunity
- Friendly, multicultural work environment
- Stable employment
- Working hours: Monday-Friday 09:00 - 17:00 - full-time job
We expect:
- Native/fluent Dutch
- communicative English
- Interest in the technical area is an asset
- IT literacy (Windows, MS suite)
- Excellent interpersonal skills, teamwork-oriented
- Basic customer experience
You get:
- Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
- Rest: we subsidize the holiday
- Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Children's Day
- Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
- Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
- CSR - we care not only about ourselves. We are happy to help those in need.
- Language Course - you don't speak Polish? Join us and sign up for the lessons we organize.
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.