Customer Service Professional – German Speaker

Primary job responsibilities

• Back Office support, contacting Clients in German language via telephone and mail, conducting database. Entry level position for big brand in IT industry (outbound calls)

or

• Technical, telephone and mail support to German speaking users of white goods/brown goods (Home appliances) or network devices users (routers, switchers etc.) - 1st technical line - inbound calls

Requirements

• Native/Fluent German, both written and verbal is a must
• Communicative English for internal use (trainings, internal systems)
• IT literate (Windows, MsOffice suite)
• Active listening abillity
• Experience in CC environment or Customer Care would be an asset
• Sales background would be an asset

We offer

• Full time or part time job offer, labor contract (UP)
• Work in an international and multicultural environment
• Attractive employment conditions
• Opportunity for internal promotion
• Trainings
• Social package