Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Service Professional with Czech
Fully remote work mode from Poland
Your daily tasks:
- Providing the highest level of customer service (contact with clients via phone);
- Meeting targets set by the client and management;
- Following company policies and procedures, ensuring quality;
- Performing daily tasks in an efficient and timely manner.
What's the profile we're looking for?
- Language: Proficiency in Czech (C1-C2) and advanced knowledge of English (B2 level);
- Experience: Customer Service experience is a must, great if you have experience in technology focused roles;
- Technology: Knowledge of MS Office and developed computer skills;
- Personality: Motivated, enthusiastic.
- Ability to prioritise and plan;
- Independence AND ability to work with minimal supervision;
- Tech-savvy background, ability to solve problems, and troubleshooting skills;
- Attention to detail.
Working conditions:
- We offer freelance contract for students below 26 and employment contract for other employees;
- Working from the comfort of your own home - Poland based role;
- Day shifts from Monday to Friday.
- Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
- Private Medicover healthcare;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.