Customer Service Professional with German
part time
Location: Gdańsk (on-site work)
Company: Foundever
Salary: PLN 49/hour gross, equivalent working time system(PLN 7,500–8,500 gross per month for full time)
Bonus: up to PLN 8,500 gross
Company: Foundever
Salary: PLN 49/hour gross, equivalent working time system(PLN 7,500–8,500 gross per month for full time)
Bonus: up to PLN 8,500 gross
We are looking for new team members to join a growing project on a part-time basis (20 hours per week).
Your responsibilities:
If you are fluent in German, enjoy working with people, and want to work for one of the most recognizable brands in the tourism industry — this offer is for you!
With us, you will:
- communicate daily (by phone and email) with customers from the German market,
- support customers with travel- and reservation-related matters,
- make sure every customer ends the conversation with a smile,
- cooperate with a friendly, supportive team that truly enjoys what they do,
- have a real impact on customer service standards for one of the most well-known travel brands.
Our requirements:
We are not looking for perfection — we are looking for great people to work with.
This role is for you if you:
- speak German fluently (C1 level),
- have a good command of English (B2),
- are comfortable working with a computer and MS Office,
- show empathy, professionalism, and a proactive attitude,
- want to grow — with us, it’s truly possible (92% of our managers started in this role!).
What you gain by joining Foundever:
- Attractive financial bonuses:
- monthly performance bonus,
- PLN 3,000 gross for perfect attendance,
- PLN 5,500 gross relocation bonus,
- Development from day one – training, e-learning platforms, and real promotion opportunities,
- A benefits package that truly works: Multisport card, private medical care, co-financing for glasses, gifts for children, holiday bonuses,
- A modern office in Gdańsk with great coffee and an even better atmosphere,
- Wellbeing programs – we care about your mental health and work-life balance.
Why join us?
At Foundever, we believe that great customer service starts with happy employees. We offer room for development, stable employment, and a team where people genuinely enjoy working together.
Take the next step in your career — join the project and create exceptional experiences with us!
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.