Customer Service Quality Assurance Analyst with foreign languages
Kraków
Customer Service Quality Assurance Analyst with foreign languages
Kraków
Nr Ref.: 1064669
Kraków
Nr Ref.: 1064669
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Our Client is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Currently, we are looking for experienced customer service professionals to join Quality Assurance team located in Cracow.
On the position we are recruiting for, you would be mainly responsible for provision of effective quality assurance either of phone or chat/email communication. You will respond to queries and solve arising issues with regard to international customers while maintaining high quality customer service and communicate effectively via different social communication tools.
If you speak very good English (B2 level) and fluently one of the following languages: Russian, German, Turkish, Ukrainian, Dutch, Portuguese, Spanish, Italian or French and had already the possibility to gain your experience within customer service, call/contact center (1,5 year+) as well as present excellent communication skills, desire to deliver high quality service as well as proactive and positive attitude it is the fantastic possibility to take the next step in your career.
Successful Candidate will be offered a unique opportunity to work for one of the biggest tech brands in the world and cooperate with friendly and collaborative management as well as competitive salary with attractive set of social benefits.
In order to participate in the recruitment process, please send us your CV in English. Do not hesitate and let your career take off while working for leading international company.
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