Customer Service Representative - German or French
Kraków
Customer Service Representative - German or French
Kraków
Nr Ref.: 1072563
Kraków
Nr Ref.: 1072563
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Our client is one of the biggest, internationally recognized company with specialize in sales and retail industry. We are currently looking for German/French speakers interested in the position of Customer Service Representative to join newly created center in Cracow (start-up).
While working at this role, you will be responsible for handling calls, emails and chat requests from customers, making the basic pre-sales and providing customer satisfaction by helping them with orders and delivers. Your role will be to deliver support and service, all time ensuring all customer queries are resolved to their satisfaction.
An ideal Candidate needs to have excellent communication skills and fluency in English and German or French languages. We are looking for a team player with high level of motivation. Proven track record of customer service experience would be a plus, but we are also open for fresh graduates with not many work experiences. We are looking for flexible and motivated to gain knowledge of client service area.
Our Client offers attractive salary and benefits package, including private medical care, Multisport and flex-benefits vouchers. Fully paid training time, language courses and a unique opportunity to work in multinational environment are also provided.
If you are interested please feel free to apply.
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