Customer Service Specialist (Hungarian, Romanian, Latvian, Finnish, Slovenian, Czech or Slovak)

Job description:

• contacting individual clients by phone and actively selling them company's products;
• developing sales strategies and creating a model for upselling products;
• determining individual needs of a client;
• working with our internal system, applications and databases;
• creating a positive image for the organization and caring for positive business relations.

Requirements:

• proficiency in one of these languages:  Hungarian, Romanian, Latvian, Finnish, Slovenian, Czech or Slovak  (min. level C1) - a necessary condition
• communicative knowledge of Polish or English (min. level B2) - a necessary condition
• minimum high school education
• experience in a position related to customer service or sales is always appreciated;
• highly-developed communication, interpersonal and negotiation skills;
• excellent organisational skills;
• independence and ambition to reach targets;
• motivation and a commitment to one’s duties;
• high-speed internet access and appropriate conditions for remote work

We offer:

• flexible hours of work (between 8 and 21 from Monday to Sunday) which may be adjusted to your needs, high independence;
• two-component remuneration (base remuneration + commissions);
• a dedicated coordinator to supervise while you learn the ropes;
• training under the supervision of experienced professionals;
• advanced equipment necessary to perform the appointed tasks;
• the opportunity to communicate on a regular basis in a language you know well:
• workplace: office in Warsaw, Poland (it is not possible work from home).