Customer service specialist with Finnish
Kraków
Customer service specialist with Finnish
Kraków
Nr Ref.: 1046154
Kraków
Nr Ref.: 1046154
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client, international business centre located in Kraków, we are looking for Candidates on the position of Customer Service Specialist.
On this position you will be mainly responsible for administration support for the IS team what means that your scope of duties will include among others: handling e-mails and requests recorded in the reporting system from customers regarding technical issues related to migration from Windows XP to Windows 7 and delivering professional and prompt service to the customers (calling users, writing emails). Also analyzing and resolving most common enquiries or sending more complex enquiries to the relevant IT Support Team will be included in the scope of duties. Introduction training will be provided for all tasks.
We are looking for Candidates with very good command of Finnish and good command of English who would like to start their career in international corporate environment. Previous experience in customer service area will be a plus.
Client offer wide range of introduction courses and possibility of gaining valuable experience. Offer refers to a contract for about 3 months nevertheless our Client is opened for long-term cooperation after this period.
We invite you to apply and to contact us regarding any questions you may have.
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