Customer Service Specialist with French

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, global health care company, we are looking for Customer Service Specialists with English and French languages .

Duties and responsibilities:
Customer Service Specialist will be responsible for ensuring the proper flow of products and information from order receiving till shipment dispatch and receiving shipment by customer including, order taking from Customers, prices and delivery terms verifying with accepted offers, sending the information about orders internally according to internal processes, monitoring of order processing progress and pro active work to identify potential risk for keeping timeliness of orders promised dates, sales invoicing in transactional system and sending invoices to customers, dealing with claims receiving from customers, order receiving, verification of product stock level at customer side, calculation of following delivery volume, updating customer address Data in the database, coordinate process of setting up new customers in the database .

We are looking for someone who has experience in customer service and knows both English and French languages. What is more, the person should has strong communication skills and fell good working in a team.