Customer Service Specialist with French
Miejsce pracy: Wrocław
Nr ref.: JO-1606-333554 wrocangAF3524_6
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client, a fast growing Shared Service Centre (SSC) in Wrocław, we are looking for Candidates for a position of Customer Service Specialist with French language:
Responsibilities:
- Providing support for Business Clients via phone, email and chat;
- Monitor a wide variety of information and network systems;
- Recommend procedure modifications or improvements;
- Notify customer and third-party service providers of issues, outages and remediation status;
- Properly escalate unresolved queries to the next level of support.
Requirements:
- Excellent communication skills in French and English;
- Previous professional experience in customer service would be an asset;
- Very good communication skills;
What we offer:
- Competitive salary
- Private medical care
- International environment
- Relocation package
- Other benefits, including fully paid MultiSport card, pizza day, company events