If you...
- are open to start international career
- want to work with Czech language
- have strong analytical skills
- are willing to resolve various issues on the accounts
- speak very good Czech (C1 level) and English (B2 level)
If the answer is yes , we have a job for you.
Join Capgemini as:
Disputes Agent Czech Speaker
We don’t require professional experience. You will be working in international environment where willingness of learning new things is supported by wide range of trainings and courses which are designed to improve your skills and abilities.
Your duties
- Dealing with all types of customers\' queries and disputes within the role
- Ensuring complaints/requests sent via systems are cleared timely and that no unmatched item remains open
- Handling day-to-day activities and cooperating closely with customer service representatives, salesmen, Accounts Receivables and managers to ensure ‘on time’ resolution
- Communicating mainly in writing with customers and the Client in a professional manner
What we offer
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
About us
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.