HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 150,000+ 'Ideapreneurs' working in 46 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 9.94 billion for 12 Months Ended 31st March, 2020. We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.
HCL's global delivery center in Krakow was established in 2007. It works with several Fortune 500 firms, primarily offering multilingual global technical support. Today, we assist more than 35 customers in 18 different languages.
Due to our growing business needs we are looking for:
- Work along with recruitment lead / team to fulfil vacancies through the most beneficial source of recruitment with a keen focus on meeting timelines, minimizing costs and improve quality of hire.
- Liaison with Team Leads / Managers / HR Team to ensure smooth execution of recruitment related activities.
- Interview candidates via phone.
- Meet defined SLAs on hiring turnaround time, offer to joining ratio, direct channel sourcing and other hygiene parameters.
- Source candidates through various channels such as Job Boards, job fairs, Networking, Referrals etc.
- Research and implement new ways of sourcing / attracting candidates.
- Negotiate employment agreements and salaries with potential employees.
- Manage on boarding process along with local HR and making sure all hiring documentation is in place.
- Prepare different type of reports and statistics.
- Previous experience in recruitment (preferably in a recruitment agency or an outsourcing company) as well as customer service experience are an asset.
- Excellent communication skills.
- Fluent English (min. C1) spoken and written, allowing operating in English on a daily basis. Knowledge of any other language will be an advantage.
- “Can-do” attitude and proactive approach.
- Previous experience with MS Office suite, especially Excel and Outlook.
- Ability to work under pressure, good stress management.
- BPO / Volume hiring / Multilingual experience preferred.
- Life insurance
- Private healthcare
- MultiSport Card
- Clear career path in a growing multinational organization