Inbound Expert with German
Miejsce pracy: Wrocław
Job description
- End-to-end responsibility as subject-matter expert for FC network related processes.
- develop standards, request and support design metrics, KPIs, tools and dashboards
- train other stakeholders on the processes and standards
- lead processes related regular metrics reviews and benchmarking with all FC managers.
- Drive Continuous improvement of warehouse processes in cooperation with the logistics service providers
- Monitoring the performance, KPIs and supplier reports of our service provider and leading corrective actions
- Analyzing service levels and cost
- Prepare data for monthly (MBR) and quarterly business reviews (QBR) for the respective fulfilment centers of the zooplus network
- Support new FC launches
- Drive zooplus quality expectations and quality standards together with our external Logistics-Service-Provider.
- Controlling and improving material flow processes
- Contributing in the development of new processes, continuous improvement projects and standardisation and implemention of them
- Direct reporting to Regional Manager Fulfillment
- Leading and driving projects
- Conduct process audits
Requirements
- Degree in economics or engeneering with logistics/ SCM specialization or comparable education
- At least 2-3 years working experience in 3rd party logistics on provider and/or customer side (e-commerce/ B2C preferred)
- Profound methodological competence in the areas of process and material flow analysis respectively intralogistics
- Analytical, process oriented and data driven Excel proficient
- Knowledge of logistical and administrative processes and systems
- Hands on mentality and willingness to take on ownership
- High mobility, willing to travel
- Self starter and result-oriented work attitude
- Excellent in English language spoken & written; German mandatory
- Excellent communication skills and stress resistance
- Strong in the areas of planning and organizing and good knowledge from the standard MS Office programs