Junior Client Advisor with French [rekrutacja online]

Aon

Kraków

4 dni temu

Junior Client Advisor with French [rekrutacja online]
Kraków
Nr ref.: Cost center: 276199

Overall Job Purpose

 

Our Customer Service Team provides telephone, email and web chat support to the employees of our clients. They can contact us with queries related to the HR procedures or their employment benefits and we support them as main point of contact by guiding them through the use of the online benefit platform.

 

Challenges waiting for you:

  • Provide high quality telephone and email support that meets the customers’ expectations
  • Deliver efficient troubleshooting and query resolution
  • Be a first line of contact for our clients
  • Collaborate with other departments to resolve stronger cases
  • Meet deadlines with a fast-paced environment

Requirements:

  • Very good knowledge of English and French - C1 minimum
  • High motivation and strong customer focus
  • Excellent written and verbal communication skills
  • Enthusiastic approach to team work and ability to cooperate efficiently as part of our multi-lingual Contact Centre
  • Good working knowledge of MS Office tools and Outlook
  • Availability for full-time work from Monday till Friday
  • Spotless record and strong ethos

We offer:

  • The best medical cover on the market with free dental care
  • Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
  • Stability of employment and permanent contract after trial period
  • Brand new office supporting collaboration, flexibility and activity based working
  • Internal career opportunities and individual development plan
  • Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
  • Lots of social events, charity actions and opportunities to integrate with colleagues

 APPLY NOW 

 

Please attach CV in English only.

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Aon

Aon plc jest światowym liderem usług zarządzania ryzykiem, ubezpieczeniowych i reasekuracyjnych usług brokerskich, jak również rozwiązań HR i outsourcingowych. Poprzez ponad 59 tys. pracowników Aon oferuje swoim klientom innowacyjne i efektywne rozwiązania z obszaru zarządzania ryzykiem i produktywności pracowników. Globalne rozwiązania i wiedza Aon dostępna jest w ponad 120 krajach.