Operations Manager
Luxoft is a global leader in high-end software development.
Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.
So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why don't you join us?
Operations Manager
Miejsce pracy: Wroclaw
Nr Ref.: VR-17583
Responsibilites
- People/Line Management
- Acts directly with the Project Manager in the evaluation of the team performance and risks
- Coaches soft skills for their team members
- On - boarding and supervising the probation period
- Identify potential risks and escalate to appropriate manager
- Monitor Clients satisfaction, responsible for feedback collection from adequate sources
- Responsible for people assessment and appraisal process
- Manage Team Budget (Traning & Team Bulding)
- Monitor motivation of team members, as well as their strengths/weaknesses
- Ensure personal development of team members
- Administration duties (intHR, goals setting)
- Performs all necessary actions on supervisor's reference
Requirements
Technical skills/Professional knowledge
- University degree (preferred in sociology, psychology, HRM)
- Minimum 3 years of professional experience in HR or similar position
- Experience in people management (hiring, appraisals, promotions, motivation,
development etc.)
- Strong knowledge and experience in following areas: retention, engagement, development, total rewards, employees relations, labor law regulations
- Experience in directly managing medium to large development teams, preferably in an outsourcing/off-shoring setup
- Fluent English
Nice to have:
- Experience in IT
- Understanding of Agile values and principles /support processes
- Project management skills and experience in managing internal projects
Soft skills
- Excellent relationship and communication skills (including argumentation skills)
- Goal-oriented attitude to work
- Proactiveness and well organized (planning and organization)
- Leadership skills (Strong leader capable of motivating people, as well as gaining their respect, leading by example, enthusiasm)
- Understanding others' needs and points of view
We offer
Join our Development Center in Wroclaw and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one of our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.