Process Specialist with Danish

Location: Remote

Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. We are looking for a collaborative, structured and motivated colleagues to join our team, which is working with one of the largest insurance companies in Denmark.

• Work with P&C Insurance policy administration (create/terminate/update private and commercial customers’ insurance policies)
• Manage requests received from customers or colleagues via e-mail or internal systems in a timely manner
• Manage inbound and outbound calls from other insurance companies when needed in case of policy terminations
• Ensure process guidelines are followed and updated
• Provide reports, statistics and updates related to own area of work
• Proactively identify and solve issues in the system
• Review that Customers’ / Insurers’ documents are compliant to existing procedures

• Good command Danish language (at least B2)
• Good command English language (at least B2)
• Strong motivation to provide highest level of customer satisfaction
• Positive attitude and willingness to learn in a dynamic environment
• Experience in Insurance, Finance or Customer Care would be an advantage

• Contract of employment
• Remote work
• Opportunity to be part global organization
• Training & development opportunities (Udemy)

• LuxMed medical healthcare including dental care,
• Life insurance,
• Multisport card,
• Cafeteria benefits,
• Glass reimbursement