Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care, human resources and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.
Procurement Service Desk Specialist
Place of work: Kraków
Ref. no Praca/PSDS/KRK
Job description
- Receives and reviews procurement system service requests (resolution of vendor and customer queries, Master Data requests, Catalog management)
- Escalation point for complex queries
- Files documents according to procedures for audit purposes
- Continually strives to identify opportunities to simplify, standardize and improve processes
- Proactively shares knowledge and best practices
- Continually seeks out ways to improve Client satisfaction
Requirements
- University or college degree
- Minimum 2 years of relevant experience, out of which some in Procurement or AP
- Fluent oral and written skills in German language
- Good command of English
- Working SAP and e-procurement tools knowledge
- Good computer literacy, easily learns new applications
- Very good customer service skills and Client-focus attitude.
- Strong communication and interpersonal skills
- Good analytical and problem solving skills, attention to detail
- Ability to work under pressure
- Well organized and able to prioritize tasks
What we offer
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
