QIAGEN is one of the world’s leading biotechnology companies. With our sample to insight solutions that unlock valuable molecular information from biological samples, QIAGEN helps to improve healthcare and safeguard our societies, enables the development of new medicines and paves the way for scientific breakthroughs.
Join the revolution – and see how you can make a difference!
Service Administration Specialist
Job ID#: 9057
Functional Area: Administration Location: Wroclaw (Breslau), Poland
Duration: unlimited Employment Type: Regular Full-Time
Position Description
- Processing orders (Quotes/One time services/Service Agreements/Extension of Agreements).
- Supporting delivery of instruments, handling returns/replacements with logistic company.
- Documenting cases in dedicated systems.
- Maintaining customers and instruments data base; Key user role for specific customers.
- Contributing to achieving company’s financial goals.
- Invoicing service activities, Issuing credit/debit notes, reporting and sales support.
Position Requirements
- Excellent knowledge of German and English language.
- Advanced knowledge of French or Italian language is a plus.
- At least 2 year documented experience in customer service/sales area.
- Advanced knowledge of Microsoft Office, specifically Excel, Outlook.
- Experience with SFDC and SAP is beneficial.
Personal Requirements
- Dynamic personality, open minded and friendly.
- Excellent communication and prioritizing skills.
- Professional in building customer relations.
- Critical thinking and problem solving skills.
- Great team player.
We Offer
- Possibility to develop in an international company;
- Attractive office location in Sky Tower;
- Attractive benefits package;
- Language classes;
- Private medical care;
- Group Life Insurance;
- Friendly atmosphere;
- Happy Monday :)
