Job Description
- Provide support to clients in travel industry sector (via telephone, e-mail, chat)
- Handle all enquiries from Customers via Facebook and Twitter
- Respond to queriessent directly by Client
- Notify customers ofany changes in their journey
- Cooperation with customers with special needs during travel
- Work with colleaguesto ensure Clients expectations are meet
- Excellent written and oral skills in German
- Good command of the English language
- Excellent customer care and proactive attitude
- Confident, flexibleand results oriented approach,
- Be positive,enthusiastic and proactive outlook,
- Willingness to work on shifts
- Working hours: Mon-Sun 9:00-24:00 (additional nightshifts benefit +taxi)
- Competitive salary
- Attractive benefits package
- Full-paid appropriate training
- Private medical carefor you and for your family (including dental care after upgrading package)
- Employee Referral Award Program
- Great development opportunities in an international, fast – paced company
- A multicultural, great working environment
- Fast recruitment process taking 2-3 weeks
