Customer Service Representative with German
Wrocław
Customer Service Representative with German
Wrocław
Nr Ref.: 1067682
Wrocław
Nr Ref.: 1067682
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Currently we are looking for Customer Service Representative with German for one of our clients, an international company within medical sector. The right candidate would join expanding Customer Complaint Team, and provide excellent customer service experience for internal and external clients.
The right candidate will be responsible for receiving, registering and following customer’s service complaints in line with a standardised servicing process, building a strong relationship with internal complaint management stakeholders. Customer service representative will be responsible for the management of customer data enrichment and relevant reporting duties related to customer queries.
It is a great opportunity for a person passionate about providing excellent customer services and work in challenging and rewarding environment within a dynamic team. The right candidate would be fluent in English and German with great communication and interpersonal skills. Experience in customer facing environment would be a plus.
Our clients offers permanent employment with competitive compensation and motivation system as well as great benefit package (e.g. medical care, health insurance, lunch vouchers, sport / entertainment bonus).
If you are interested in this opportunity please apply within or contact me for more details.
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