Customer Service Specialist with Dutch

HRK SA  is one of the biggest HR consulting organizations in Poland.  HRK Finance focuses on  middle- top level finance professionals  recruitment. We provide executive solutions to international brands and leading Polish companies .

Our Client, one of the leading global multinationals, major worldwide BPO, due to its constant development in European region is seeking to recruit Customer Service Specialist with Dutch to be located in Gdynia. The role will contribute to development of a world class customer service activities on a global level, with best in class processes and solutions.

Customer Service Specialist with Dutch
województwo: pomorskie

Responsibilities:

• Analyzing information and developing solutions to meet clients business and technical requirements
• Handling all incoming customer e-mails and telephone inquiries and requests in a timely and professional manner
• Participating in team huddles and required trainings.

Job skills required:

• Fluency in Dutch and English is a must
• Proactive in solving day to day issues
• Excellent communication, analytical and interpersonal skills
• Customer centricity
• Initiative and innovativeness
• Keen to take ownership 
• Result oriented
• Team player
• Computer proficiency.

The Client offers:

• Learning & development:
  • Training sessions provided by Company & Client
  • Knowledge sharing initiatives  
  • Coaching sessions set by the Team Leader 
• Attractive work environment within a dynamic team
• Motivating salary package based on personal achievements
• Career development within a multinational company.

Please include the clause on processing the personal data as well.

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