Customer Service Specialist
Okolice Wrocławia
Customer Service Specialist
Okolice Wrocławia
Nr Ref.: 1076862
Okolice Wrocławia
Nr Ref.: 1076862
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our client, one of the world’s largest water solutions systems manufacturer located near Wrocław, we are currently looking for the newly established position in organization structure: Customer Service Specialist.
Costumer Service Specialist will be responsible for the leadership of orders management services: order acquisition, processing and shipping documentation generation. The hired person would have contact with customers, respond to their inquiries and resolve complaints, maintain good relationship with customers. Also analyze their requests and cooperate with other departments.
Ideal candidate should have excellent English communication skills(second language knowledge would be an advantage), minimum 3 years of experience on similar position, experience in working with integrated ERP systems and MS Office. Candidate should have good knowledge of different terms of payments terms (ability to cover all related steps) and knowledge of INCOTERMS and export regulations (e.g VAT implications). We are looking for candidates who are focused on customers, result oriented, with good teamwork and effective communication skills. Experience in people management would be a plus in terms of further plans for developing department.
Our client offers an interesting job in the international company, attractive work conditions (attractive compensation, private medical and life insurance) and possibility of further development on managerial role.
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