Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Junior Specialist in Disputes team with Italian
Workplace: Warszawa
Nr Ref.: 00624773
As a Junior Specialist in Disputes Team with Italian you will be managing customer queries and learning to solve complex cases.
What will you do?
- Good in Speaking/Reading/Writing English
- Excellent in Speaking/Reading/Writing Italian
- Communication and numerical skill
- Basic computer skills (Office package)
What we expect from you:
- Answering to customers queries via email/phone
- Analyzing cases and provide to the customer a feedback
- Applying the DTP procedure in the proper way
- Being in contact with the other internal/external departments for solving issues
- Proactivity in managing risks
What we can offer:
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform
