About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Learning and Development Specialist French Speaker
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Organization and administration of internal and external training courses and other development activities
- Provide necessary training administration and logistics support
- Manage training courses and sessions using internal learning tools and databases
- Demonstrate knowledge of processes and procedures relevant to HR Learning and Development and client
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Respond to queries received in generic mailbox
- Make sure that quality objectives of all administration activities are achieved
- Be the point of contact for the Client and respond to his queries in accordance with SLA and expectations
- Be the process owner of the main procedures and processes relevant both to end users and other team members
Position purpose
We are looking for a candidate who will be working as a HR Process Specialist for French client. Key purpose of this role is to provide administration support of all activities related to training & development. Successful candidates will be responsible for end-to-end administration processes as well as being point of contact for the French client and learners.
Language: French, English
Job for: Professionals
Candidate’s profile
- Fluent French communication skills (oral & written)
- Very Good English communication skills (oral & written)
- 1 year of professional experience in administration / HR / other business functions
- Proven ability to manage multiple tasks simultaneously
- Attention to detail
- Good knowledge of MS Office including Excel, PowerPoint, Word,
- Good communication skills - excellent customer care and relationship-building skills, ability to solve issues
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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