National Human Resources Officer

Job description

Under the overall guidance of the Chief of Mission and the direct supervision of the Resources Management Officer, and in coordination with the Human Resources Division at Headquarters (HQs), Resources Management Unit in the Regional Office in Brussels, Manila Administrative Centre (MAC) and Panama Administrative Centre (PAC), the successful candidate will carry out the following duties:

Core Functions / Responsibilities:

• Coordinate and monitor the Human Resources Management in the office in accordance with the organization’s regulations, instructions, policies, procedures and practices and in light of operational activities in the office.
• Verify all Human Resources processes and actions for conformity with relevant IOM policies and procedures. Ensure that Human Resources processes and procedures remain consistent with relevant IOM policies and procedures.
• Assist in setting-up and implementing effective administrative procedures and internal controls; review audit recommendations on Human Resources matters and coordinate and implement them.
• Participate in evaluation and planning of staffing needs; coordinate national and international recruitment processes in an effective, efficient and transparent manner.
• Monitor effective administration of PRISM Human Resources modules; oversee and validate data recorded in PRISM and carry-out assigned roles with accuracy and timeliness.
• Monitor and facilitate timely implementation of the Performance Management System; encourage and guide staff and managers for completion of the process within the deadlines.
• Participate in analysis of staff training and development needs and suggest areas for improvement in collaboration with management and Staff Development and Learning (SDL) Unit.
• Provide verbal and written explanations to all staff on staffing, recruitment, entitlements, leave administration and other Human Resources issues.
• Work with supervisors on interpretation and application of Human Resources policies and instructions.
• Coordinate the preparation of reports pertaining to personnel administration; draft sections of special reports and participate in Human Resources projects as requested.
• Reinforce standard of conduct and respectful working environment. Promote commitment to maintaining mutual respect, safety and tolerance in the workplace.
• Coordinate extensively with the Regional Office, Administrative Centers in Manila and Panama and Human Resources Management in Geneva on a range of different Human Resources issues.
• Attend external meetings when required and brief management accordingly.
• Guide, train and supervise the work of the Human Resources Unit staff.
• Perform other related duties as assigned.

Requirements

Required Qualifications and Experience

Education

• Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with two years of relevant professional experience; or,
• Master’s degree in above or related field.

Experience and Skills

• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience in SAP is a distinct advantage;
• Attention to detail, ability to organize paperwork in a methodical way;
• Discreet, details and clients-oriented, patient and willingness to learn new things; and,
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

Languages

Fluency in Polish and English (oral and written) is required. Russian is desirable.

Required Competencies

IOM’s competency framework can be found at this link: https://hrhandbook.iom.int/system/files/policies/GE001EN.pdf

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others: creates an enabling environment where staff can contribute their best and develop their potential.
• Building trust: promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.