The Recruiter-SS is responsible for in-bound, active candidate processing which involves reviewing and screening candidate applications from a variety of sourcing channels and presenting the most qualified to be interviewed by the client. The Recruiter-SS may manage an individual requisition load, working directly with the Hiring Manager from discovery intake to offer negotiation or form part of a sourcing team, supplying active candidates for requisitions managed by the IBM Talent Acquisition Business Partners. They will act as the first point of contact for active candidates and will be able to convey the client’s EVP and talk knowledgably about the company, industry and role opportunity.
Responsibilities:
- May participate in the role discovery meeting with Hiring Manager and agrees delivery expectations, timelines and sourcing strategies
- Use screening and selection criteria to identify qualified active candidates against prescribed scoring criteria via resume review, pre-recorded interview, scripted interview, or a combination
- Notify relevant candidates within the ATS/CRM on opportunities
- Acts as a brand ambassador to engage active candidates and retain their interest in the client’s company
- Screens and submits candidate short-lists to the Hiring Manager or TABPs and provides requisition status updates as required
- Reviews the relevant strength and size of the candidate pool to determine with the TABP if additional sourcing activities are required
- Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
- Keep systems accurately updated as required.
Requirements:
- At least 1-year experience of working in a faced paced environment such as call/customer service support center
- Good working proficiency in computer skills and MS Office
- Fluency in English and one of the European languages: Spanish/ Portuguese/ French/ German
- Powerpoint Skills
- Presentation Skills
- Excel Skills and ability to use data analytics
- Understands Contracts and contractual implications
- Commercial Acumen
- SLA's and KPI's
- Sourcing and Screening
- Competency Based Interviews
- MS Office and Computer Skills
- Digital Eminence & Networking skills
- Interpersonal Relationships
- Influencing
- Flexibility and Adaptability
- Accuracy and attention to detail
- Service Excellence
- Managing Multiple Priorities
- Teamwork
- Decision Making and Critical Thinking
- Conflict Management
- Effectiveness Measurement
- Communication
- Process Management
- Problem Solving
- At least 1 year of recruitment experience, with screening expertise in either an in-house, RPO or agency role.
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