Customer Care Executive For Diagnostic Products Users
Warszawa
Customer Care Executive For Diagnostic Products Users
Warszawa
Nr Ref.: 1043912
Warszawa
Nr Ref.: 1043912
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client, a worldwide known medical company, provider of medical and diagnostic products and services, we are looking for a Customer Care Executive to join the company’s structure in Warsaw.
We are looking for ambitious and ready for challenges individuals. The ideal Candidate should be medical, medical technical or similar faculty graduate (biotechnology, biology, chemistry, biochemistry, medicine etc) or have experience in medical or laboratory environment. We expect fluency in English and Polish. Fluency in at least one of the listed languages - Russian or Lithuanian or Czech or Slovakian or Hungarian is required. The ability of problem solving, resisting pressure at the workplace as well as highly developed communication skills and willingness to learn would be a great advantage.
The successful Candidates will be working in an international team which will cover the customer support regarding assigned company products for one of several countries in their local language by phone and email. The main duties will be to identify the customer/lab organization driven issues; development of measures, application of remote service for customer support, handling of simple customer complaints incl. communication with customers and other specialist. Maintenance, easy repairs, installations, confirmation of installed system and performing system presentations will also be a part of responsibilities.
Our Client offers a long term contract, attractive employment conditions, trainings in headquarters abroad and professional development opportunities.
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