Customer Care Specialist with German
Warszawa
Customer Care Specialist with German
Warszawa
Nr Ref.: 1084014
Warszawa
Nr Ref.: 1084014
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For one of our clients, an international company offering innovative solutions in the field of cashless payments, we are looking for candidates for the position of Customer Care Specialist with German, who will join the Shared Services Centre in Warsaw.
The person on this position will be responsible for telephone and email customer support considering financial and payment issues, product information and basic technical problems. The main tasks of the employee include: the daily processing of notifications in accordance with quality requirements and procedures, managing the entire system and customer base, actively supporting the process of introducing new products and services. In addition the Specialist will take an active participation in the running projects and support the team in all areas.
We are looking for candidates with previous experiences in customer service. The candidate for this position should have a very good command of the German and English language. We are looking for people characterized by high communication and interpersonal skills, focused on maintaining positive relationships with customers.
Our Client offers a stable working conditions, competitive salary, range of benefits for the employees and an opportunity to join and work in the innovative multinational organization with a strong recognition in their field of expertise.
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