CloudBest manages international projects across diverse industries including FinTech. Our expert teams provide support within areas such as software development, content creation, customer support, marketing, automotive, business development for clients around the world. Join our team and develop with us in international structures as:
Customer Relations Specialist with Turkish
[online recruitment]
[online recruitment]
Warszawa
Nr ref.: CO/11/20/04
If you are a person, who:
- Is tired of being bored and repeatability at your current work and you would like to change something;
- Is proactive, and is looking for interesting solutions and likes to create new things;
- Likes a modern working environment with a start-up culture;
- Is a team player and likes to work in a dynamically changing environment.
And your professional profile is relevant to the following skills:
- Advanced spoken and written English;
- Native Turkish;
- At least 2 years of experience in customer service/sales/marketing;
- Permission to work in Poland;
- Excellent organizational skills;
- Ability to work effectively under time pressure;
- Communication skills and being success-oriented.
We are looking for a person just like you!
By joining our team you gain:
- Possibility of personal development and gaining experience in an international environment;
- A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
- Great atmosphere and attractive working conditions in a start-up culture;
- Work in the modern office in attractive location at Wioślarska 8 (next to the Vistula river);
- Private medical care and co-financed sports card;
- Extra integration trips and events;
- Celebration of your birthday;
- Fresh pressed juices;
- Massages in the office;
- English classes at work;
- Flexible working hours.
Challenges for you:
- Monitoring translation requests from the business organization and handling each assignment according to best standards and procedures;
- Current, comprehensive e-mail customer service;
- Escalating and resolving areas of concern as raised by clients;
- Caring for the company's image;
- Building good relationships with clients;
- Attending meetings with clients to build relationships with existing accounts;
- Letting customers know about other products the company offers;
- Liaising with internal departments to ensure client needs are fulfilled effectively;
- Compliance with standards and development of customer service quality;
- Updating of data in existing customer accounts.