Customer Service Advisor with German

Opis stanowiska

• Customer Support (mass retail, independent retailer, end customers) provided by phone and email
• Order entry/order processing
• After-sales service
• Processing customer complaints
• Delivering product advices
• Forwarding customer requests to specialist departments
• B2B customer support

Wymagania

• Service-oriented thinking with focus on customer experience
• Fluency in German (min. C1 level)
• Very good English verbal and written skill (min. B2 level)
• Outstanding communication skills
• Administrative and technical knowledge
• Knowledge of Polish (min. B1/B2 level ) will be an advantage, but we don't require

Oferujemy

• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.
• Team-building events to foster a collaborative work environment.
• Team leader support at every stage of cooperation.