Customer Service Representative with Greek (D&OE)
Miejsce pracy: Cracow
We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, Amway University and get certified.
In 2019 we were awarded as Best Work Place in Poland by Great Place to Work®.
What you’ll do:
- Providing excellent customer service through timely and accurate processing of information and contributing to data management: governance and data cleansing activities
- Validating and entering data (e.g. orders, applications, generic data maintenance, resignation, and renewal) for multiple countries
- Checking documents and information for completeness and correctness
- Accurately entering and updating data records in various IT Systems
- Contributing to high data quality and applying data governance standards
- Monitoring and maintaining inbound channels and document workflow
- Collaborating with other departments and foreign affiliate offices
- Protecting personal database and applies all legal requirements in regard to personal data protection
What you’ll need:
- Good knowledge of Greek (B1 level)
- Good knowledge of English
- Knowledge of other European languages would be an asset for us
- Bachelor University Degree
- Previous working experience with customers in a service-oriented area
- Proficiency in working with IT systems
- Keyboard skills
- Detail-oriented working style, able to combine and analyze critical information considering the needs of the business
- Strong focus on internal and external customers
- Enthusiastic approach to teamwork
- Flexibility and ability to manage pressure and time work
What can you expect from us?
- Online recruitment process
- International and multilingual team environment
- Relocation package for candidates outside Poland
- Private medical care in LuxMed Group
- MyBenefit Cafeteria Platform (with Multisport card available)
- Group Life Insurance after probation period
- Language courses co-financed by us
- Employee discount for high-quality Amway products
- Various portfolio of internal&external training – 1-month induction training, access to the e-learning platform, professional certifications
- Possibility of growth inside of the organization
- Company events and office initiatives
- A family atmosphere with no formal dress-code
- Home-like office in the heart of Krakow (High 5ive, Pawia street)