Customer Service Specialist with French

Key responsibilities:

• Receiving, processing and responding to customer queries and orders (phone/mail/chat)
• Diagnosing the problem and help in solving it
• Maintaining customer satisfaction

Requirements:

• Advanced knowledge of French (at least equivalent of B2) 
• Good command of English (B1)
• Experience in customer service environments - is a plus
• Strong organizational skills, effective time management
• Ability to resolve issues quickly and efficiently
• Customer-oriented person

We offer:

• Contract of employment
• 100% remote work
• Attractive salary
• Benefits package
• Opportunity to work in a world class organization
• Everyday contact with French language

Remote recruitment process.

Job offer applies to permanent work.