Customer Service Specialist with Italian/French/German (and Polish)
Warszawa
Customer Service Specialist with Italian/French/German (and Polish)
Warszawa
Nr Ref.: 1079118
Warszawa
Nr Ref.: 1079118
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
On behalf of our client, an international company providing payment solutions, we are looking for a Customer Service Specialist with Italian/French/German to join the Shared Service Centre placed in the heart of Warsaw.
Customer Service Specialist will provide telephone and email support for customers regarding products and basic technical issues. Furthermore, the successful candidate will be responsible for updating systems to reflect contract changes, solving customer issues and escalating to technical support teams as appropriate.
We are looking for candidates with Bachelor’s degree and customer service experience (as an advantage). From potential candidates we expect problem solving, analytical and troubleshooting skills and a strong client focus. Very good written and verbal communication skills in Italian, French or German are required (English and Polish knowledge is a must). Moreover, candidates ought to have a knowledge of Microsoft products.
Our client provides a chance for professional growth and development in an international organization that is a world leader in its sector along with a competitive salary and package of social benefits.
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