CloudBest is a technology company headquartered in Warsaw, Poland, offering world class IT services across the globe, managing international projects in the scope of software development, content creation, customer support, marketing, and business development for its clients.
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Join our team and develop with us in international structures as:
Customer Support Agent with Spanish聽[rekrutacja prowadzona online]
Warszawa
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If you are a person, who:
- Is tired of being bored and repeatability at your current work and you would like to change something;
- Is proactive, and is looking for interesting solutions and likes to create new things;
- Likes a modern working environment with a start-up culture;
- Is a team player and likes to work in a dynamically changing environment.
And your professional profile is relevant to the following skills:
- Good spoken and written English (Min. B2);
- Native Spanish;
- Excellent organizational skills;
- Available to work weekdays, weekends and holidays (shift work);
- Strong written and verbal communication skills;
- Min. 1 year of Customer Service experience;
- Legally authorized to work in Poland;
- Preferred experience using a ticketing system to handle customer requests.
We are looking for a person just like you!
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By joining our team you gain:
- Possibility of personal development and gaining experience in an international environment;
- A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
- Great atmosphere and attractive working conditions in a start-up culture;
- Work in the modern office in attractive location at Wio艣larska 8 (next to the Vistula river);
- Private medical care and co-financed sports card;
- Extra integration trips and events;
- Celebration of your birthday;
- Fresh pressed juices;
- Massages in the office;
- English classes at work;
- Flexible working hours.
Challenges for you:
- Supporting, troubleshooting, and resolving end user issues in the client software applications
- Current, comprehensive e-mail customer service;
- Following through to ensure each customers case is resolved and closed appropriately;
- Providing excellent customer service in a fast-paced environment;
- Handling the translation process of each requested document;
- Adhere to departmental procedures for all emergencies;
- Caring for the company's image.